Return policy
Our Commitment
At AAZ, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Eligibility for Returns
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Products must be unused, unopened, and in their original packaging.
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Returns must be requested within 30 days of the delivery date.
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For safety and hygiene reasons, opened supplements or partially used products are not eligible for a refund.
How to Request a Return
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Contact our customer support team at [your support email] with your order number and reason for return.
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Our team will provide a Return Merchandise Authorization (RMA) and instructions for returning your item.
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Ship the product back to the provided address using a trackable shipping method.
Refunds
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 7–10 business days.
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Shipping costs are non-refundable, except in cases of defective or incorrect items.
Exchanges
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If you received a defective or incorrect item, please contact us immediately.
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We will arrange an exchange or replacement at no additional cost.